YOU LOVE YOUR CUSTOMERS, BUT . . .


Are You Spending TOO MUCH Of
YOUR Time...

Responding To
Their
Endless Inquiries?

Frustrated Because You Cannot Focus On Your
OWN Business
AND Your Customers' Needs Too?

 

As a business owner, your customers are getting in touch with you regularly about your product, service or program, right? And you know it is important that you communicate with them, BUT . . .

In spite of having a great product or service, your business is suffering from lost sales.

Do you know why? (the reason may surprise you)

It's due to poor customer support.


Greetings!

Anita Johnson here . . .

How much time do you spend handling all the support issues you get from your customers?

Do you wish there was someone who would handle "your customer stuff" for you?



Particularly customer requests involving:
  • login details
  • passwords
  • download links
  • complaints
  • cancellations or refunds
  • technical instructions

These issues are a fact of life when you have an online business.

But you may not realize how
CRITICAL quality customer support is to your PROFITS.

Don't worry, you are not alone.

Large, medium and small size businesses alike have struggled to offer customers consistent and high quality Technical Customer Support.

One way to resolve this problem is to outsource your Technical Customer Support. Outsourcing gives you the freedom to focus on your core business activities while giving your customers a dedicated professional support experience.

And you don't need to invest in facilities, full-time personnel and managerial staff to provide quality customer support. These expenses can be a financial drain on your already limited capital resources.

As a matter of fact, implementing the correct model of Customer Support can even make you money.

The true benchmark of quality Technical Customer Support is responding to customers quickly and professionally by delivering unparalleled services that integrate all aspects of:

  • troubleshooting
  • complaint resolution
  • billing inquiries
  • pre-sale questions
  • product information
  • order and account management
  • customer retention and training

In reality, having experienced Technical Customer Support can become another level of profit in your business because it frees your time to do what makes money.

Sound Good?

Well, I have GREAT NEWS!

You Need Expert Help Desk Support, and . . .

I CAN HELP!

  March 21, 2010

"I've come to know that Anita is an exceptional Help Desk Specialist, with exceptional traits, knowledge and patience. Anita willingness to assist customers and ensure that those same customers are completely satisfied with their products and services is an asset that most do not have. Her background in education and the legal arena reveals that she is an effective communicator. You will be well served to hire Anita as a Specialist in your IT department."

Frank McMillon
Affiliate, Global Domains International


February 23, 2010

"Anita is the person to call when you are in need of getting Helpdesk assistance. She keeps herself up-to-date on the latest and is quick to respond. I highly recommend Anita."

Karen Hanson
Internet Marketing Specialist, VMdirect


February 14, 2010

"Anita Johnson has been a savior in helping me get my business sites rolling. I am not a very technical person and Anita has helped me through many a problem area. Anita would be an asset to anyone's team technical or otherwise. I have never know a more trustworthy expert. If Anita doesn't know how to do something, she'll do whatever it takes to find out how to do it. Hiring and working with Anita has been one of the best and most positive experiences I've had in working with anyone."

Judy Kelly
Hired Anita as a IT Consultant in 2009, Great Results, Expert, High Integrity


February 16, 2010

"Anita was incredibly invaluable heading up my help desk. She was a bigger help and blessing than she can possibly know and I am grateful for all of her hard work, patience and professionalism when dealing with me and my customers. If you need assistance running and maintaining your help desk, I can't recommend anyone better, more reliable or more trustworthy than Anita."

Jeremy Wilson
Hired Anita as a Help Desk Support Specialist in 2008, Great Results, Good Value, High Integrity


February 15, 2010

"Anita ran my help desk at MVS and provided valuable support to my team and my clients. I found her to be very thorough and with a good eye for detail in all her communication."

Tim Brocklehurst
Hired Anita as a Help Desk Supervisor in 2007, Personable, Good Value, High Integrity


February 11, 2010

"Anita has the uncanny ability to get right to the heart of a computer issue, and solve it. And she's not only brilliant at it, yet also brings a nice assuring presence, to the conversations. You would do well to have Anita supporting your IT and computer issues."

Self Help Computer Support
Computer Health Insurance Advisor, AAA Computer LockSmith & Security

 

 

You know that satisfied customers are the life blood of your business and their inquiries must be answered in a timely, accurate and professional manner.

Now find out HOW!

Fill In The Form Below Right Now And Receive
Your FREE No-Obligation Consultation.

I Will Show You How Expert Help Desk Support Can Enhance Your Business.

Other support functions that Anita can help your business with are: 
  • Installation and Customization of Help Desk Software
      
  • Autoresponder Maintenance
    (Aweber, 1SC, etc.)
      
  • Database Administration
      
  • Development of FAQ Pages
      
  • Individualized Training & Troubleshooting
      
  • Other Technical and Virtual Assistant Tasks

Over 15 years experience of helping computer users resolve a myriad of issues.

I am looking forward to supporting you in your business!

 

Request a FREE Consultation

Complete the form below to schedule a FREE, no-obligation review of your customer service needs. ($65 Value)
Please fill in all of the blanks below.

  


Anita provides ONLINE Help Desk, Technical Customer Support, and Virtual Assistance for several Internet Marketing professionals. 

In that capacity, she has become proficient in the behind the scenes administration of software such as Butterfly Marketing, aMember, JRox (JEM), Digital Access Pass (DAP), 1 Shopping Cart, Aweber, Xiosoft (Instant Teleseminar), OSTicket, Hesk, and Kayako. 

Grab Your FREE report Help Desk 1-2-3

Inside "Help Desk 1-2-3: Everything You Need To Know To Start a Profitable Online Help Desk in A Snap" you will discover:

  • What a help desk is and what it can do for you and your business  

  • Why it is important to have a help desk
     
  • How to reduce the time spent answering the most commonly asked questions
     
  • Which type of help desk software is available for your small business
     
  • When it makes sense to implement a help desk
     

  • Where to go when you need quality help desk support

Get your copy of this FREE report TODAY!

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